Work out

📖🎤HOW TO DEAL WITH DIFFICULT CHOIR MEMBER😌😄

                    📝🖋️ Season 1. Episode 7. WORK OUT THE PROBLEM 📖📌  

Often the problem you are experiencing with a difficult person is not the real problem. For example, someone may be constantly late to rehearsals. When you ask them about it, they’re defensive and rude. The reason being, unknown to you they recently lost their job which means they have to take public transport to rehearsals instead of driving. They’re embarrassed about the situation they find themselves in and don’t want to tell you.

          Our team members have lives outside of whatever it is they do with us and the team. Just like yourself, often they have a lot going behind the scenes. Therefore, we always need to be mindful of this and respond accordingly. Ask questions and do a lot of listening, perhaps you’ll discover the real issue and then will be able to offer the right kind of assistance to help the person move forward.

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